U.S. Hotel Industry Finds Reasons for Optimism Amid Market Uncertainty and Industry Noise Faced with rising costs, tariffs, labor issues, insurance, deferred maintenance, and accelerating technology, hotel leaders must find ways to tackle this “challenging time of great uncertainty,” according to Rosanna Maietta, president and CEO, American Hotel & Lodging Association. Speaking Continue Reading about HM on Location: U.S. hotel industry counts reasons to be cheerful amid noise
Labor, Staffing & Workforce
PIP strategies: Planning your property’s glow-up
Hotel Renovations & PIPs: Driving Guest Satisfaction, Employee Retention, and Long-Term Profitability It’s not enough for a hotel or hotel group to repaint the walls and change carpeting and light fixtures in guest rooms and swap out color schemes and seating in public areas. Glossy travel magazines and travel-focused “lifestyle” television have shaped the expectations of travelers for Continue Reading about PIP strategies: Planning your property’s glow-up
