Hotel Renovations & PIPs: Driving Guest Satisfaction, Employee Retention, and Long-Term Profitability It’s not enough for a hotel or hotel group to repaint the walls and change carpeting and light fixtures in guest rooms and swap out color schemes and seating in public areas. Glossy travel magazines and travel-focused “lifestyle” television have shaped the expectations of travelers for Continue Reading about PIP strategies: Planning your property’s glow-up
