Hotel Security Technology Enhances Guest Safety and Emergency Preparedness

Besides clean, comfortable, and secure environments, guests assume that their hotel stays will be non-incidental. Although rare, hotels are not immune to unexpected occurrences such as bomb threats, fires, floods, hurricanes, earthquakes, tornadoes, medical emergencies, and theft.

Emergency Response Technology

Locked doors are barriers to swift emergency response times. When keys are missing or unavailable, response times by police, fire, and rescue teams are delayed even further. Electronic key control systems provide intelligent solutions during emergency events and expedite response times.

Use these seven tips to improve hotel emergency response times:

1. Procure a robust key control security system. Review capabilities, features, and benefits that improve workflow and business operations.
2. Define key control emergency response policies and procedures. Ensure a plan is in place with local emergency response teams.
3. Appoint head key control administrators in every department. All key control administrators will be essential communication liaisons.
4. Conduct quarterly key control audits. Purge obsolete keys and merge new keys into the control system.
5. Install networked key control cabinets in strategic locations. Synchronized security data provides forensics for security and emergency incident investigations.
6. Train and update staff regularly. Ensure on-boarded employees know what to do with their keys during emergencies.
7. Color code key rings. Color coding leads to quick identification and reduces confusion to minimize response times.

Electronic Key Control Systems

Key control is an essential security technology that expedites immediate response to emergencies. Hotel security teams also benefit from reduced financial risk as access control and asset management increase staff productivity and accountability.