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Originally seen HERE.Across the hospitality industry, the data reveals a subtle yet telling shift. A divide appears to be emerging between luxury and midscale hotels, while budget properties remain largely steady. Luxury hotels continue to inch ahead, driven by travelers who have the financial freedom to seek elevated experiences, personalized service and exceptional comfort. These guests Continue Reading about Shifting Ground: The new landscape of hotel performance

Originally seen HERE. Besides clean, comfortable, and secure environments, guests assume that their hotel stays will be non-incidental. Although rare, hotels are not immune to unexpected occurrences such as bomb threats, fires, floods, hurricanes, earthquakes, tornadoes, medical emergencies, and theft. That’s why security teams and first responders need thorough emergency planning and Continue Reading about Seven Tips to Improve Emergency Response at Hotels Using Key Control

Originally seen HERE. In the hospitality industry, delayed Property Improvement Plans (PIPs) have become a growing challenge for hotel owners. Rising interest rates, supply chain disruptions and financial constraints have forced many properties to defer these essential upgrades, leaving owners searching for creative solutions to keep their properties competitive. Previously, we Continue Reading about Why key money is a strategic solution for delayed hotel property improvement plans

Originally seen HERE. A Small Business Administration loan is a popular option for all sorts of businesses, and the hotel business is no exception. Many hoteliers who seek to finance the purchase of a hotel property, either a new construction or an existing hotel, turn to a government-backed SBA loan rather than a conventional bank or private lender. It can be taxing to navigate the process, Continue Reading about How to navigate the SBA loan process

Originally seen HERE. According to AAA booking data, Seattle, Orlando, and New York are the three most popular cities over Labor Day weekend, and flights, hotels, and car rentals are cheaper compared to last year. “Labor Day caps off summer travel and provides one final holiday weekend before the fall routine begins,” said Stacey Barber, vice president of AAA Travel. “The top cities on Continue Reading about AAA: Seattle Remains Among Top Labor Day Weekend Destinations

Originally seen HERE. In today’s evolving hospitality landscape, understanding hotel financing is essential. As interest rates fluctuate, consumer travel habits shift and new competitors emerge, hoteliers must be financially savvy to stay ahead. Profitability hinges on strategic financial decisions, from securing funding for renovations to managing debt and cash flow during off-seasons. We Continue Reading about Ask the experts: What owners, operators need to know about hotel financing

Originally seen HERE. In late July, the Extended Stay Lodging Association—a membership-based non-profit association for owners and operators of extended-stay hotels—and Kalibri Labs, hosted the ExStay D.C. Workshop at the Westin Crystal City Reagan National Airport. The one-day event brought representatives from hotel brands, management companies, investment groups and performance-analytics Continue Reading about HM on Location: Talking extended-stay challenges, opportunities at ExStay D.C. Workshop

Originally seen HERE. Despite record-high room rates, hotel guests across all segments report higher satisfaction and an improved sense of value, according to the J.D. Power 2025 North America Hotel Guest Satisfaction Index (NAGSI) Study. The study, released today, found that satisfaction has grown due to better guest room conditions, cleanliness, and amenities such as smart TVs. “We’re at Continue Reading about Hotel guest satisfaction rises despite higher room rates: J.D. Power