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Mumford Company | Trusted Hotel Advisors Since 1978

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Blog

Shifting Ground: The new landscape of hotel performance

December 15, 2025 by kholland

Shifting Ground: The new landscape of hotel performance. Across the hospitality industry, the data reveals a subtle yet telling shift. A divide appears to be emerging between luxury and midscale hotels, while budget properties remain largely steady. Luxury Hotels. Continue to inch ahead, driven by travelers who have the financial freedom to seek elevated experiences, personalized service Continue Reading about Shifting Ground: The new landscape of hotel performance

Filed Under: Industry Performance, Data & Forecasts, Press, Segment-Specific Trends (Extended Stay, etc.)

7 Ways Hotel Key Control Systems Enhance Emergency Response and Security

December 1, 2025 by kholland

Hotel Security Technology Enhances Guest Safety and Emergency Preparedness. Besides clean, comfortable, and secure environments, guests assume that their hotel stays will be non-incidental. Although rare, hotels are not immune to unexpected occurrences such as bomb threats, fires, floods, hurricanes, earthquakes, tornadoes, medical emergencies, and theft. That’s why security teams and first Continue Reading about 7 Ways Hotel Key Control Systems Enhance Emergency Response and Security

Filed Under: Safety and Security, Technology & Innovation

Why key money is a strategic solution for delayed hotel property improvement plans

November 10, 2025 by kholland

In the hospitality industry, delayed Property Improvement Plans (PIPs) have become a growing challenge for hotel owners. Rising interest rates, supply chain disruptions and financial constraints have forced many properties to defer these essential upgrades, leaving owners searching for creative solutions to keep their properties competitive. Previously, we discussed why addressing delayed Continue Reading about Why key money is a strategic solution for delayed hotel property improvement plans

Filed Under: Finance, Investment & Transactions

How to navigate the SBA loan process

September 29, 2025 by kholland

How to navigate the SBA loan process A Small Business Administration loan is a popular option for all sorts of businesses, and the hotel business is no exception. Many hoteliers who seek to finance the purchase of a hotel property, either a new construction or an existing hotel, turn to a government-backed SBA loan rather than a conventional bank or private lender. It can be taxing to Continue Reading about How to navigate the SBA loan process

Filed Under: Finance, Investment & Transactions

AAA: Seattle Remains Among Top Labor Day Weekend Destinations

August 25, 2025 by kholland

AAA: Seattle Remains Among Top Labor Day Weekend Destinations According to AAA booking data, Seattle, Orlando, and New York are the three most popular cities over Labor Day weekend, and flights, hotels, and car rentals are cheaper compared to last year. “Labor Day caps off summer travel and provides one final holiday weekend before the fall routine begins,” said Stacey Barber, vice Continue Reading about AAA: Seattle Remains Among Top Labor Day Weekend Destinations

Filed Under: Segment-Specific Trends (Extended Stay, etc.), Travel Demand & Consumer Behavior

Ask the experts: What owners, operators need to know about hotel financing

August 18, 2025 by kholland

Originally seen HERE. In today’s evolving hospitality landscape, understanding hotel financing is essential. As interest rates fluctuate, consumer travel habits shift and new competitors emerge, hoteliers must be financially savvy to stay ahead. Profitability hinges on strategic financial decisions, from securing funding for renovations to managing debt and cash flow during Continue Reading about Ask the experts: What owners, operators need to know about hotel financing

Filed Under: Press, Technology & Innovation, Travel Demand & Consumer Behavior

HM on Location: Talking extended-stay challenges, opportunities at ExStay D.C. Workshop

August 11, 2025 by kholland

HM on Location: Talking extended-stay challenges, opportunities at ExStay D.C. Workshop In late July, the Extended Stay Lodging Association—a membership-based non-profit association for owners and operators of extended-stay hotels—and Kalibri Labs, hosted the ExStay D.C. Workshop at the Westin Crystal City Reagan National Airport. The one-day event brought representatives from hotel brands, Continue Reading about HM on Location: Talking extended-stay challenges, opportunities at ExStay D.C. Workshop

Filed Under: Press, Segment-Specific Trends (Extended Stay, etc.)

Hotel Guest Satisfaction Rises Despite Higher Hotel Room Prices in 2025

July 28, 2025 by kholland

Hotel guest satisfaction rises despite higher room rates: J.D. Power Despite record-high room rates, hotel guests across all segments report higher satisfaction and an improved sense of value, according to the J.D. Power 2025 North America Hotel Guest Satisfaction Index (NAGSI) Study. The study, released today, found that satisfaction has grown due to better guest room conditions, Continue Reading about Hotel Guest Satisfaction Rises Despite Higher Hotel Room Prices in 2025

Filed Under: Press, Segment-Specific Trends (Extended Stay, etc.)

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CUSTOMER TESTIMONIALS

Highly Impressed By His Knowledge And Integrity

I have worked with David Mumford and Mumford Company on several transactions over the last 13 years, and I’ve been highly impressed by his immense knowledge of the hospitality industry, specific brands and his integrity. I thank David and his group for their vast knowledge in this industry and look forward to working with them again!

Jay Patel

A Pleasure Working With You

"Dear Mr. Kirby ... Armen and I would like to thank you, Burton Brooks and your company for helping to sell our property. We would like to especially thank Mr. Brooks for his hard work and due diligence. We can honestly say that it was a pleasure working with both of you. ... Both you and Mr. Brooks made this an extremely positive experience. We will always highly recommend The Mumford Company and hope to continue to do future business with you. God Bless, Always."

Armen and Priti Grigorian

Beyond Normal Broker Expectations

Ed, You went beyond normal 'Broker" expectations and responsibilities with all your Best Western communications and planning for the transfer of the membership as well as working with the purchaser though the whole process. I have never seen a Broker do so many well done tasks to get a hotel sold. You are the man,

Harvey Moore

I truly appreciate it

"Thanks very much for your cooperation in this transaction. It was a pleasure working with you all. I truly appreciate it. It was also pleasure working with seller for their their understanding and full cooperation."

Pravin K. Patel

A “win / win” for every deal

I have worked with David and Mumford & Co - Hotel Brokers since 1991. I have used them numerous times as both a seller and a purchaser. David’s deep knowledge of the market and timeliness in working the "deal" is without question the best I have experienced in the hotel real estate brokerage. In these challenging times, I value David’s integrity and creative ideas in getting to a "win / win" for every deal we work on. My highest recommendation!

Michael L. Allen

New Albany Hampton Inn

"Dear Robert ... You recommended the Mumford Company two years ago, and I could not have been more pleased. As you know, the sale of the New Albany Hampton Inn was challenging. Steve Kirby and the rest of his team were very professional, gave me consistently good advice, was clearly on our side through the whole ordeal, I always felt very well represented by them and were a joy to work with from beginning to end."

Kevin S. McKenney

Our Team

Ed James
Managing Principal
Ed James
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Steve Kirby
Managing Principal
Steve Kirby
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Justin Pinkard
Managing Principal
Justin Pinkard
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David Mumford
David Mumford
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Burton Brooks
Vice President
Burton Brooks
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Ryan Patterson
Vice President
Ryan Patterson
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Carter Willcox
Vice President
Carter Willcox
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GR Patel
Vice President
GR Patel
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John James
Senior Associate
John James
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Tripp Lowe
Sales Associate
Tripp Lowe
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Andrew Lowe
Sales Associate
Andrew Lowe
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Lillian Walker
Sales Associate
Lillian Walker
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